Personalised Direct Mail for Local Pet Shops
Turn everyday shoppers into lifelong loyal customers with direct mail designed specifically for pet lovers. Simply connect your e-commerce platform or store CRM, and we will automatically create, print, and post personalised cards tailored to each pet owner. Every card includes smart QR code tracking so you can easily measure visits, reviews, and repeat orders.
Free to try · printing and UK postage included when you send
When pet shops send post
Six moments that work — each card written for the person it goes to.
New Puppy or Kitten Welcome
Sent when a customer registers a new pet or buys puppy supplies.
“Hi Sarah, congratulations on bringing your lovely new furry family member home! Pop back into the shop this week to collect a complimentary bag of natural treats and chat with our team about initial care tips.”
Gotcha Day Anniversary
Sent on the anniversary of when a customer brought home their pet.
“Happy Gotcha Day to your wonderful companion, Sarah! To help you celebrate, we have placed a special birthday discount on your account. Scan the QR code below to pick out their favourite toys and treats today.”
Lapsed Customer Win Back
Sent when a regular shopper has not visited in over three months.
“We have missed seeing you and your pet lately, Sarah! We would love to welcome you back, so here is a special offer code for your next visit. Scan the code to check our latest arrival of premium foods.”
Routine Care Reminders
Sent when a customer's regular pet supplies are due for renewal.
“Hi Sarah, it is time for your pet's routine care refresh. Keeping them happy is easy—visit us in-store or scan the QR code to reorder your pet's regular favourite treats and essentials with free local delivery.”
Seasonal Treats and Pampering
Sent ahead of major seasonal events or warm summer months.
“Treat season is officially here, Sarah! Whether you are preparing for summer outings or cosy winter evenings, visit our store to explore our new seasonal collection. Scan below for an exclusive local shopper discount code.”
Post Purchase Google Review
Sent a week after a first store purchase or grooming booking.
“Thank you for visiting us recently, Sarah! As an independent pet shop, your feedback means the world to us. Could you spare a moment to scan the QR code below and leave us a quick Google review?”
Automated directly from your CRM
Connect Shopify, HubSpot, Zapier, or your store system to automatically trigger physical post based on customer purchases. We handle everything from design to printing and posting with postage fully included.
Trackable QR codes and offers
Every postcard or letter features a personal QR code and offer code, letting you track scans, website visits, and actual in-store sales in real time.
Warm and tailored store voice
Cards are automatically written in your pet shop's friendly voice and tailored to each pet owner. You can even include video messages or direct buttons for Google reviews.
Questions pet shops ask
How does the mail integration work with my pet shop system?+
You can upload a spreadsheet of customer addresses or connect shop software like Shopify, HubSpot, or Zapier. Tailored cards or letters are then automatically generated, printed, and posted whenever a trigger event occurs.
Is postage included in the service?+
Yes, every greeting card, A5 postcard, or letter we produce includes full UK printing and postage. There are no hidden delivery fees or extra trips to the post office required.
How do I track if customers respond to their post?+
Each piece of post includes a unique QR code linked to a personal tracking page. You can see exactly who scanned the code, clicked through, or used their offer code to make a purchase.
Can I send personal video messages or review links?+
Yes, you can add dynamic QR codes that link directly to your Google review page or a personalised video message from your shop team, making your store feel warm and approachable.
See yours in a minute
Put in your website — our studio makes a card and postcard from your pet shop to your customers. Free.
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