Personalised Direct Mail for UK Care Homes
Warm, personal communication builds deep trust with families choosing care for their loved ones. Automated printed cards, postcards, and letters help your care home share timely updates, celebrate milestones, and request reviews with zero extra staff admin. Postage and custom QR codes are built in, making thoughtful outreach effortless.
Free to try · printing and UK postage included when you send
When care homes send post
Six moments that work — each card written for the person it goes to.
Respite Care Follow-Up
Sent a week after a family completes a short respite stay.
“Dear Sarah, thank you for trusting us with your family during your recent respite stay. We hope you felt completely supported. Please scan the QR code to leave us a Google review or watch a short message from our team.”
Move-In Anniversary Celebration
Sent on the anniversary of a resident joining your care family.
“Dear Sarah, it has been a wonderful year having your family with us. Thank you for making our home so bright. Scan the QR code to watch a short video update from our manager and view recent photo highlights.”
Care Home Open Day Invitation
Sent to prospective families who recently made an enquiry.
“Dear Sarah, we would love to invite you to our upcoming open afternoon at the care home. Scan the QR code to reserve your tour slot, view our latest facilities guide, and meet our dedicated care team online.”
Seasonal Christmas Greetings
Sent to residents' families ahead of the festive season.
“Dear Sarah, wishing you and your loved ones a joyful Christmas from all of us here. Scan the QR code on this card to check our festive visiting hours and book a special family holiday lunch with us.”
Family Recommendation Thank You
Sent to families who refer a new resident to your home.
“Dear Sarah, thank you so much for recommending our care home to your friends. Your trust means the world to our staff. Scan the QR code to access a small thank-you token from our management team.”
Feedback and Review Request
Sent thirty days after a new resident moves into the home.
“Dear Sarah, we hope your family is settling in comfortably. We would greatly appreciate your feedback on these early weeks. Please scan the QR code to share a quick Google review and help other local families find us.”
Effortless Integration with Existing Systems
Connect your care home CRM or booking system via HubSpot, Zapier, or API to send physical post automatically without adding to staff workloads.
Track Enquiries and Family Engagement
Each card includes a dynamic QR code linking to a personalised page, letting you monitor scans, video views, and tour bookings in real time.
Complete Printing and Postage Included
Simply upload your contact list and message preferences; we handle custom designing, high-quality printing, and Royal Mail delivery.
Questions care homes ask
Can we include personal messages or videos for families?+
Yes, every item can feature tailored text in your voice along with a unique QR code leading to a personal video message or feedback page.
Is postage included in your direct mail service?+
Yes, printing, bespoke design, and postage are all included in one straightforward service.
How does this connect to our existing care software or CRM?+
You can upload spreadsheet lists directly or connect automatically using Zapier, HubSpot, or our API to trigger post based on move-ins or enquiries.
Can we use this to encourage more Google reviews?+
Absolutely, you can add direct Google review buttons to recipient landing pages to make leaving feedback simple for residents' families.
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