Personalised Cards, Postcards & Letters for Hospitality Groups
Delight your diners, hotel guests and event clients with beautiful, highly tailored post delivered straight to their door. Whether welcoming a new loyalty member, re-engaging lapsed regulars or driving festive party bookings, our platform automatically designs, prints and posts tailored cards that keep your venues top-of-mind. Simply connect your CRM or upload your mailing list to turn online guest interactions into tangible, memorable experiences.
Free to try · printing and UK postage included when you send
Put in your website and see the card your hospitality group would send — in about a minute.
Try it freeWhen hospitality groups send post
Six moments that work — each card written for the person it goes to.
VIP Loyalty Welcome Card
Sent automatically when a guest joins your venue's loyalty scheme or completes their third visit.
“Dear Sarah, thank you for joining us recently! We loved having you at the table, so here is a complimentary glass of sparkling wine on your next visit to any of our venues. Scan the code to reserve.”
Dining Birthday Celebration
Dispatched a fortnight before a guest's registered birthday to secure early bookings.
“Happy early birthday, Sarah! We would love to help you celebrate at your favourite table. Enjoy a complimentary dessert platter on us when you book your celebration dinner this month. Scan below to view the menu.”
Lapsed Regular Win-Back
Sent to guests who have not visited any group venue in the last six months.
“We miss seeing you, Sarah! It has been a while since your last visit, so we are offering £15 off your next meal with us. Scan your unique QR code to claim your discount and reserve a table.”
Corporate Event Referral
Posted to corporate bookers who recently hosted a private dining event at your venue.
“Thank you for hosting your event with us, Sarah. We hope your guests had a fantastic evening. If you recommend a colleague or plan your next gathering with us, enjoy a complimentary drinks reception on arrival.”
Post-Stay Review Request
Sent three days after a guest checks out of a boutique hotel stay.
“Dear Sarah, thank you for staying with us. We hope you had a restful trip! If you enjoyed your time, we would be truly grateful if you could tap below to leave us a quick Google review.”
Seasonal Festive Party Preview
Mailed to corporate party bookers ahead of the busy Christmas booking season.
“Hello Sarah, beat the rush and secure the best date for your Christmas party this year. Scan your card to preview our festive menus and unlock an early-bird prosecco package for your group!”
Automated Direct Mail from CRM
Connect your CRM, Shopify or booking system via Zapier or our API to trigger automated cards. Every piece of post is designed, printed and posted without manual effort.
Measurable Scan and Conversion Tracking
Track precisely who responds using dynamic QR codes leading to personalised landing pages with offer codes and review buttons. Measure ROI directly from scans, clicks and completed bookings.
Tailored Imagery and Localised Messaging
Automatically tailor each postcard or letter with photos of your guest's local venue, custom video messages and tailored content. For B2B corporate bookers, we can even feature their brand logo and premises on the card.
Questions hospitality groups ask
How does the platform connect to our existing hospitality booking system?+
We integrate seamlessly with popular CRM and store platforms like Shopify and HubSpot via Zapier or our direct API. Once set up, actions like booking a table or joining a loyalty programme automatically trigger tailored mailings.
Is postage included in the service?+
Yes, printing, bespoke personalisation and First Class UK postage are all included in one straightforward service. You never have to worry about buying stamps or visiting the post office.
How do we track whether guests actually use the cards?+
Each piece of post features a unique QR code linked to a personalised page for that recipient. You can track scans, offer code redemptions, Google review submissions and video views in real time.
Can we send corporate letters to local businesses for private hire?+
A: Absolutely. For B2B outreach, our smart technology reads the target company's website, pulls their logo and images of their premises, and crafts a hyper-tailored pitch letter to book private events.
See yours in a minute
Put in your website — our studio makes a card and postcard from your hospitality group to your customers. Free.
✨ Design my card