Personalised Direct Mail for Independent Gift Shops
Delighted customers are the lifeblood of every local gift shop. Our platform automatically prints and posts beautifully tailored greeting cards, A5 postcards and letters directly to your shoppers to celebrate their key milestones. Connect your EPOS or CRM to trigger physical mail that drives footfall, online sales and glowing Google reviews.
Free to try · printing and UK postage included when you send
When gift shops send post
Six moments that work — each card written for the person it goes to.
VIP Customer Anniversary
Sent one year after a customer first buys from your shop or joins your loyalty scheme.
“Dear Sarah, happy anniversary! It has been a whole year since your first visit to our gift shop. As a thank you for supporting our small business, please enjoy a little treat on your next visit with code VIP10.”
Seasonal Preview Invitation
Sent two weeks before launching your Christmas or Spring product collection.
“Hello Sarah, autumn has arrived and our shop shelves are filled with lovely new treasures. Scan the QR code to preview our new seasonal collection early and enjoy an exclusive preview evening discount in store or online.”
Lapsed Shopper Win Back
Triggered when a loyal customer has not made a purchase in six months.
“Hi Sarah, we’ve missed seeing you in store! We’ve added plenty of beautiful new gift ranges recently. Use your personal code WELCOMEBACK for a special treat on your next browse, either in store or on our website.”
Post Purchase Google Review Request
Sent a week after a large gift purchase or online order.
“Dear Sarah, thank you so much for shopping with us recently! As an independent gift shop, every local voice matters. Could you take a moment to scan the QR code and leave us a quick Google review? It means the world.”
Birthday Greetings and Gift Offer
Sent seven days before a customer’s birthday month or birthdate.
“Happy Birthday month, Sarah! To help you celebrate, we would love to offer you a special birthday treat. Simply bring this card into the shop or scan the QR code to claim your gift on your next order.”
Customer Referral Thank You
Sent after a customer successfully recommends a friend to your shop loyalty programme.
“Hi Sarah, thank you for spreading the word about our boutique! We love seeing our shop community grow. Here is a little token of our appreciation for introducing a friend to us—enjoy your reward online or in store today.”
Seamless E-commerce and EPOS Integration
Connect your Shopify store, HubSpot CRM, Zapier account, or API to send automated physical cards based on real customer shopping habits.
Complete Trackable Direct Mail Automation
Every printed card includes personalised QR codes and unique voucher codes, allowing you to easily track scans, website visits and redeemed sales.
Full Print and Postage Included
Simply upload your list or set up automated rules; we handle the bespoke design, writing in your shop’s voice, printing, and posting.
Questions gift shops ask
How does the system connect to my gift shop platform?+
We offer seamless integrations with Shopify, Zapier, HubSpot, and custom APIs. You can also manually upload a customer list spreadsheet in just a few clicks.
Is postage included in the service?+
Yes, printing, bespoke design, personalisation, and Royal Mail postage are all handled seamlessly in one automated workflow.
Can I track whether customers respond to the cards?+
A: Absolutely. Each card features a unique QR code and individual offer code, allowing you to track scans, clicks, and actual sales generated in real time.
What direct mail formats can I choose for my shop?+
You can send one-off handwritten-style greeting cards, eye-catching A5 postcards, or formal letters tailored specifically to your gift shop customers or corporate accounts.
See yours in a minute
Put in your website — our studio makes a card and postcard from your gift shop to your customers. Free.
✨ Design my card